Shipping policy

The final delivery charge depends on the weight and size of the item(s) you are ordering and the country the item(s) are being shipped to. We will do our best to achieve the best method and price to ship your item.

Shipping FAQs:

- Do you ship worldwide?
Yes, we can ship your prints globally, but shipping costs will vary from one location to another.

- When will I receive my order?
We aim to ship as soon as possible after your order is placed, usually the day after. However, please allow 3 - 5 days for North America deliveries out of the US, and 7 - 14 days for other international orders.

- How do I know when my order is dispatched?
You will receive a confirmation email as soon as your order has been sent out.

-I have not received my item…What to do?
Please contact us by mail (sales@mussa.us), we’ll get to the bottom of it and send you tracking numbers etc.

- Will I be charged for customs and import fees?
All customs and import fees are payable by the recipient once the order reaches its destination country. This is out of our control.

- Do you combine shipping?
Yes we can combine shipping if appropriate, ie. both items fit in one tube. If this is complicated we will get in touch and let you know.